PITTSFIELD — A call services company has closed a center in Pittsfield after a client unexpectedly ended its contract, costing 65 people their jobs.
George Simons, a vice president of Global Contact Services, calls the situation “very unfortunate.”
Simons wouldn’t say which client it was nor would he say why the contract was pulled, but he’d heard that other call centers working for the same customer were also closed.
Simons says a Global Contact Services call center in Fort Lauderdale, Fla., was also closed. The company now has eight domestic call centers plus one in the Philippines.
The Bangor Daily News says the corporate offices of Global Contact are in Salisbury, N.C.
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