March 13, 2010

LOCAL & STATESuit against Starbucks going to trial


— By

click image to enlarge

Jack Milton/Staff Photographer: Slainte, an Irish bar at 24 Preble St. Wednesday, November 26, 2008. Portland police want the city to shut the bar down because of serving alcohol to underage kids working for the cops.

Jack Milton

Staff Writer

A federal judge has denied a request by Starbucks to dismiss an age discrimination lawsuit filed last year by a Portland woman against the coffee giant.

The order by Chief U.S. District Judge George Singal clears the way for a civil trial in February unless a settlement is reached in the next few months.

Deborah Boyajian, 56, claims the Seattle-based company denied her a job because of her age. Between November of 2005 and April of 2006, Boyajian submitted multiple applications to stores in the Portland area, but was never hired as a barista.

Boyajian seeks punitive damages of up to $300,000. She also seeks more than $20,000 in wages she claims she would have earned if she had been hired by Starbucks, plus $30,000 in lawyer's fees and $10,000 in other costs related to the case.

''There cannot be any reason but age, for me to not have been hired,'' Boyajian wrote in her initial complaint to the Maine Human Rights Commission, which investigated the claim and found grounds for a lawsuit.

On Sept. 8, a lawyer for Starbucks filed a motion for summary judgment in the case, saying Boyajian had failed to produce sufficient evidence. Scott Merrill of Foley Hoag LLP in Boston argued that Boyajian was not hired because of her personality, behavior toward Starbucks employees and errors made on her applications.

''Plaintiffs' claims are based on nothing more than her own speculation that she was a victim of discrimination, fueled in part by her high assessment of herself as an applicant,'' Merrill wrote. ''Her complaint should be dismissed.''

Boyajian's lawyer, Anne Carney of the Portland firm Norman, Hanson & DeTroy, argued that the case deserves to go to a jury. Carney said a manager who declined to hire Boyajian at the Starbucks Hay Building location on Congress Street ignored the company's hiring practices and lied to Boyajian about the reasons she was not hired. Of the 19 employees hired by that manager, none were over the age of 30, Carney argued.

Carney also received an independent analysis of Starbucks hiring practices from Dr. Edward Collom, a sociology professor at the University of Southern Maine in Portland.

Collom analyzed the age of Starbucks employees in Maine between 2004 and 2008 and the applications managers considered when hiring baristas during the time period when Boyajian applied for the jobs. According to several court documents, Collom found evidence of general age discrimination.

''Going into the applications, we see that those who are applying for jobs as baristas, that there are indeed a greater percentage of those who are age 35 or older who are applying for the job than are receiving the job, which would lead us to suspect that there are some discriminatory hiring practices,'' Collom wrote.

Tara Darrow, a Starbucks spokeswoman, rejected those arguments.

''Starbucks prides itself on embracing diversity. It's an essential component in the way we do business,'' Darrow said Wednesday. ''We have a diverse workforce and customer base at Starbucks and we respect the many differences that they bring to our stores each day.

''Starbucks does not tolerate discrimination of any kind,'' Darrow said. ''We consider all qualified applicants for employment and value partners who bring unique ideas, opinions and communication styles into our workplace.''

In the lawsuit, Boyajian alleged discrimination at the Hay Building store, the Exchange Street store and a store on Running Hill Road in South Portland. Judge Signal said the case is worthy of a trial based on the interaction between Boyajian and the manager at the Hay Building, but not the other locations.

Neighter Carney nor Merrill could be reached for comment Wednesday.

Staff Writer Trevor Maxwell can be contacted at 791-6451 or at:

Were you interviewed for this story? If so, please fill out our accuracy form

Send question/comment to the editors

Further Discussion

Here at we value our readers and are committed to growing our community by encouraging you to add to the discussion. To ensure conscientious dialogue we have implemented a strict no-bullying policy. To participate, you must follow our Terms of Use.

Questions about the article? Add them below and we’ll try to answer them or do a follow-up post as soon as we can. Technical problems? Email them to us with an exact description of the problem. Make sure to include:
  • Type of computer or mobile device your are using
  • Exact operating system and browser you are viewing the site on (TIP: You can easily determine your operating system here.)