Finance Clerk – Welcome / Reception Desk

The Welcome Desk position provides support to walk in customers and internal customer service to all employees. Answers the company’s main telephone line for customer and vendor inquiries. This position mainly focuses on accounts payable and then supports Finance in other areas.

ESSENTIAL FUNCTIONS:

1. Communicates with colleagues, customers and vendors in a courteous and professional manner providing excellent Customer Service. Answers the company’s main telephone line for questions and inquiries.
2. Accounts Payable, this includes entering, researching, sorting and filing.
3. Process incoming and outgoing mail. Delivers mail to the appropriate departments, applies postage to outgoing mail.
4. Process Advertising statements for mailing (Stuffing and applying the appropriate postage).
5. Complete work as prioritized to meet deadlines.

CORE VALUES:

MTM employees are held accountable to four core values. These values will set the baseline standards for individual job performance, as it relates to the essential functions and competencies of the position.

1. Excellence in work – Demonstrates commitment to performing work at the highest standards.
2. Embraces innovation- Embraces change and demonstrates dedication to continuous improvement to drive business results.
3. Exceeds customer expectations – Demonstrates the highest possible customer service (both internal and external).
4. Collaborates as a team member – Recognizes that all departments contribute to the goals of the organization.

POSITION COMPETENCIES:

• Technical skills including:
o Proficiency with the Microsoft products (word, excel , outlook)
o Competent in using office equipment such as postage and stuffing machines
• Strong communication skills.
• Strong organizational and time management skills.
• Takes initiative.
• Responsive and follows tasks through to completion.
• Team player and collaborator.

EDUCATION / EXPERIENCE:

Associate’s degree in Accounting preferred but not required.
College experience or work experience preferred.

SUPERVISORY RESPONSIBILITY:

None

PHYSICAL DEMANDS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
This is largely a sedentary role; however, the position may be required to lift and carry bins of mail to the post office. The position requires standing, walking, extended sitting, repetitive keyboard / mouse use and viewing a computer monitor for extended periods.

OTHER DUTIES:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change during the course of employment and as the business needs change.