November 11, 2012

Storm-related jobs aren't coming to call center

FEMA cancels a contract with NexxLinx in Orono.

The Associated Press

ORONO — A call center in Orono has reversed course and says it won’t be hiring hundreds of workers to take calls from people in other states affected by superstorm Sandy.

NexxLinx of Maine said last week it would hire 400 employees for a contract with the Federal Emergency Management Agency to provide assistance to people from nine mid-Atlantic and New England states and Washington, D.C., who were registering for federal disaster assistance or seeking relief program referrals.

The company announced Saturday that FEMA has canceled the contract after determining it had enough resources on hand and that the call center no longer needs to hire anyone.

NexxLinx has its headquarters in Atlanta and call centers in Maine, New York, North Carolina and Texas.

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