April 25, 2013

Flaws found at online education provider wooing Maine

A Florida probe questions the company's unqualified teacher assignments and says it had inaccurate student rosters.

By Colin Woodard cwoodard@pressherald.com
Staff Writer

Investigators in Florida have found that online education company K12 Inc., which is seeking to operate a full-time virtual charter school in Maine, has employed teachers to teach subjects for which they lacked the proper certification.

The draft report by the Florida Department of Education's inspector general, made public Tuesday, found evidence that the company had assigned at least three teachers in Seminole County to classes for which they lacked state-mandated qualifications during the 2010-11 school year. It also found the company had given Seminole County school administrators inaccurate student/teacher rosters, listing many teachers who'd had "no student interaction or student recognition" with pupils they had supposedly taught.

The report found no evidence that the company had employed uncertified teachers in the Seminole County school district, which had lodged the complaint leading to the investigation. Data provided by the company, it said, showed that all teachers employed in K12's virtual school for the Orlando-area district were certified to teach in the state.

K12, the nation's largest online education company, and the school district each criticized the draft report in letters sent to the inspector general, who may still make changes before releasing the final report.

Seminole County Public Schools expressed concern that investigators had limited the investigation to the 2010-11 school year and to Seminole County. "If a statewide provider was utilizing a certain staffing practice, it is reasonable to expect that evidence of that practice may be found in other counties where that provider operates," the school board's response asserts.

The board also disagreed with the conclusion that there was no evidence of uncertified teachers being used, naming three teachers as alleged examples to the contrary.

In its response, K12 said it accepted that its course records had not been properly maintained, but asserted that investigators had based their findings regarding the use of teachers with improper subject certifications on "a handful of cases" in which "K12 was not able to unearth records, two years after the fact, to affirmatively disprove" the allegations.

"K12 remains perplexed as to why Seminole did not first raise these issues with K12, its vendor, before requesting an investigation that has been costly for Florida and K12," the company wrote.

The company also released a statement saying it had already implemented record-keeping changes, and "believes its instructional model in Florida is fully compliant with all state requirements."

The Florida investigation unfolded after Seminole County Public Schools obtained internal K12 Inc. emails that suggested the company was using improperly qualified teachers.

In one email from February 2011, a K12 manager, Samantha Gilormini, asked certified teachers to file paperwork claiming they taught students they may never have had contact with. "So if you see your name next to a student that might not be yours it's because you were qualified to teach that subject and we needed to put your name there," Gilormini wrote.

One teacher, Amy Capelle, balked at signing the form and pointed out that only seven of the 112 students listed on her form were actually hers. She alleged that a supervisor later signed the form on her behalf and without her knowledge.

According to the Inspector General's Office report, several former K12 teachers told investigators they also had refused to endorse student roster forms that contained many students they had never taught.

K12 officials told investigators that their virtual school model "could make it difficult for a virtual teacher to remember if he/she taught a student." In addition to the lack of face-to-face contact, students in art, music and physical education courses do not have "teacher interaction in real time. Consequently, teachers may have difficulty remembering who they taught."

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