MIAMI — A South Florida woman got the shock of her life when she opened a recent cell phone bill: she owed $201,000.
It was no mistake.
Celina Aarons has her two brothers on her plan. They are deaf and cannot speak. They communicate by texting and use their phones to watch videos. Normally, that’s not a problem. Aarons has the appropriate data plan and her bill is $175.
But her brothers spent two weeks in Canada and Aarons never got an international plan. Her brothers sent 2,000 texts and also downloaded videos, sometimes getting $2,000 in charges.
T-Mobile told Aarons the bill was correct. She called Miami TV station WSVN, which contacted T-Mobile. The station reports that T-Mobile cut Aarons’ bill to $2,500 and gave her six months to pay.
Send questions/comments to the editors.
Success. Please wait for the page to reload. If the page does not reload within 5 seconds, please refresh the page.
Enter your email and password to access comments.
Hi, to comment on stories you must . This profile is in addition to your subscription and website login.
Already have a commenting profile? .
Invalid username/password.
Please check your email to confirm and complete your registration.
Only subscribers are eligible to post comments. Please subscribe or login first for digital access. Here’s why.
Use the form below to reset your password. When you've submitted your account email, we will send an email with a reset code.