ABILENE, Texas — A lot of people gripe when they get high summertime electric bills. But Kristin Harriger’s bill was nearly $1.4 million.
The Abilene, Texas, woman immediately called her provider, Potentia Energy. She quickly learned that her bill was an error.
The utility provider also excused a $66,000 late fee listed on the bill.
Potentia told the Abilene Reporter-News it had flagged the bill and had marked it to be held, but the bill mistakenly got sent out.
The bill said Harriger was being charged 100,000 cents, or $1,000, per kilowatt hour. The normal rate ranges from 8.2 cents to 12.1 cents.
Carmen Balver, director of the nonprofit protection group Consumer Watchdog recommended contacting state officials if people run into difficulty while trying to settle a dispute about an over-the-top bill.
Send questions/comments to the editors.
Success. Please wait for the page to reload. If the page does not reload within 5 seconds, please refresh the page.
Enter your email and password to access comments.
Hi, to comment on stories you must . This profile is in addition to your subscription and website login.
Already have a commenting profile? .
Invalid username/password.
Please check your email to confirm and complete your registration.
Only subscribers are eligible to post comments. Please subscribe or login first for digital access. Here’s why.
Use the form below to reset your password. When you've submitted your account email, we will send an email with a reset code.