AUGUSTA (AP) — Maine won’t renew its contracts with a company that coordinates rides to doctor’s appointments for Medicaid patients, the state’s health department said Thursday.
The state’s contracts with Coordinated Transportation Solutions, which has been under fire for patients missing rides and being left at appointments, won’t continue when the deals expire in June, the department said.
CTS currently provides brokerage services in six regions: Cumberland, Western, Midcoast, Central, Downeast and Aroostook.
York County is in Region 8, where a different broker, Logisticare, arranges rides. Recently, York County Community Action Corporation announced it could no longer provide rides for MaineCare clients, citing a myriad of difficulties associated with Logisticare.
The problems surfaced in August, when the state started contracting with brokers to coordinate the rides instead of regional nonprofits that previously handled them. The state has said it was forced to switch because the federal government didn’t approve of the original system.
CTS said it has made significant and measurable progress since August, such as shorter wait times at call centers. It said in a statement it will continue to work with Maine officials and has not decided whether it will place another bid when Maine looks for new contracts.
Lawmakers planned to consider two measures Thursday to fix the system, including a measure that would replace it with a system like the one Vermont uses. Another bill, sponsored by Senate Democratic Leader Troy Jackson of Allagash, would cancel all of the state’s contracts.
Jackson said Thursday that he thinks that it’s even more essential to approve his bill now that the state has decided it won’t renew its contracts with CTS.
“Look very carefully at this and try to come up with something as soon as possible to make this program work the way that it should,” he told the Department of Health and Human Services Committee.
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