A short time ago, I mailed a file of information to a Veterans Affairs regional office in my area. This data was to support a claim for death benefits.

This claim was not in compliance with a given deadline; this, I do admit. However, instead of politely telling me that no exception would be made, the clerk coldly told me that if every veteran were acknowledged, the system wouldn’t function. Ergo, not all veterans matter – only certain ones.

Regardless of the deadline, my husband had to have been housed in a VA facility, been visibly injured, etc., for the VA to approve a death benefits claim.

All veterans come home injured; how can they not? How can they ever forget?

No one should be spoken to the way I was. Every single veteran matters.

Michele Boston

North Berwick