Organizers of the TD Beach to Beacon 10K are confident they solved a technical glitch that caused problems a day before Friday’s general registration for this year’s road race.

On Thursday, 600 slots set aside for Cape Elizabeth residents filled up in 14 minutes, 29 seconds – more than double the time it took in either of the two previous years. In a Facebook post, organizers apologized for the glitch, and said the problem was identified and corrected.

A race spokesman said one of the four servers used for race registration had a caching issue. As a result, many would-be registrants were unable to proceed beyond a page that said “TEST MODE” and that incorrectly claimed capacity was full.

Organizers reached out to Cape residents who tried without success to register when the window opened at 7 a.m. and wound up issuing 11 more bibs to those affected by the glitch. One resident said she was given a special code valid until noon after she initially made a Facebook post about her frustration at being denied access to the registration page.

General registration for 4,000 bibs is scheduled for 7 a.m. Friday. Last year the general registration field filled in a record 3 minutes, 43 seconds.

“Thankfully the problem was identified today,” organizers said on the race’s Facebook page in response to a complaint, “so it won’t happen tomorrow.”

This year’s 20th edition of the race, founded and hosted by Olympic gold medalist Joan Benoit Samuelson, is scheduled for Aug. 5 in Cape Elizabeth. The entry fee is $50.

Once the 4,000 general entry bibs are taken, a lottery process – which includes an additional $5 charge per applicant – will be used to distribute an additional 1,950 race slots.

Glenn Jordan can be contacted at 791-6425 or:

[email protected]

Twitter: GlennJordanPPH

Only subscribers are eligible to post comments. Please subscribe or to participate in the conversation. Here’s why.

Use the form below to reset your password. When you've submitted your account email, we will send an email with a reset code.

filed under: