I had been a subscriber to Time Warner Cable for many years prior to the arrival of Spectrum. During that time, I could pay my bill using Time Warner’s automated phone system, for which there was no charge.
Spectrum’s website seems to indicate that there would be a $5 charge for having an agent assist me in paying by phone. I certainly hope that there will not be any further “upgrades” to Spectrum’s service.
Gary W. Reed
Falmouth
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