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PublishedJanuary 12, 2020
Our View: PUC staff report not the end of CMP billing case
Finding that there was no problem with the company's billing software doesn't mean its bills were accurate.
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PublishedJanuary 6, 2020
Following 12-month inquiry, decision time approaches in CMP billing probe
Staff of the Public Utilities Commission will make a recommendation to commissioners Thursday on how much blame, if any, there is to lay at the feet of Central Maine Power for its billing problems.
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PublishedOctober 18, 2019
Internet companies leave customers in the dark on storm-related outages
Providers don't disclose the scope of outages or predict when service will be restored – because they don't want to, and because they can't.
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PublishedSeptember 15, 2019
CMP executive: Electric utility is committed to a transparent auditing process
Though a recent editorial said otherwise, the truth is that all three independent analyses of CMP's billing system were thorough and meticulous.
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PublishedSeptember 14, 2019
Maine PUC: Editorial mischaracterizes panel’s role in resolving CMP complaints
The commission cannot and will not prejudge decisions in any ongoing investigation or rate case of any utility.
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PublishedSeptember 6, 2019
Blistering analysis faults CMP for poor management, system defects
A report by the Maine Office of the Public Advocate criticizes Central Maine Power for failing to fix a defective billing and metering system that resulted in thousands of inaccurate bills, and recommends hiring a third party to oversee proper testing.
