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Home Delivery Help & Services

If you need to report a home delivery problem, if you need to schedule a vacation hold or need to change information on your account, please use this form to let us know.

Or, you can email us anytime at [email protected] or call 207.791.6000 Monday – Friday from 6am to 5pm or Saturday – Sunday from 6am to noon.

Web, ePaper, mobile & apps

Ask a question or report a problem with our ePaper by emailing us at here or contact us regarding an issue with the mobile app here.


Have a question regarding your subscription or any of our products and services? Check here for quick answers to some of the more frequently asked questions: myaccount.pressherald/faqs

General Inquiries

Contact us during business hours (8:30am to 5pm) or leave us a message.
(207) 791-6650
(800) 442-6036 toll free

You can see our staff directory to get a list of staff members who can assist you by category.

Business Address:

Portland Press Herald
295 Gannett Drive
South Portland, Maine 04106

Story Ideas, News Tips & Items, Listings

Send ideas and news tips to [email protected] or call 207.791.6500 during business hours.

Business items should be sent to [email protected]. If applicable, please note which feature your item is related to: On the Move, Business Calendar, Open for Business, Shoptalk or Your Business.
Features items should be sent to [email protected].
Sports items should be sent to [email protected]

If you would like your event listings to be considered for print – and appear on our website – enter them into our online calendar at: All are welcome to contribute. Email your questions about listings to: [email protected] or call 791-6455.

Tips on submitting press releases

Email is the best way to share your news with us. Before you hit send, read these tips to make sure you send the complete information to the right person.

Be specific in your subject line

Our reporters often get hundreds of emails each day, so be sure your subject line is clear. If your subject line looks like spam or something without a tie to Maine, there’s a chance your message may be deleted before it’s ever opened.

Include the four Ws

It seems simple, but it’s surprising how often one of these crucial pieces of information is left out of news releases. Be sure to give the who, what, when and where of your event or accomplishment. If you’re promoting an event, please include the ticket price or state clearly that it’s free.

List contact information

Our reporters work on tight deadlines, which means they may have only a few hours to contact you between when they are assigned a story and when they need to file it. In addition to your email and web address, be sure to include a cell phone or other phone number where you can be reached during the day.

Do not send your news as a Word document or PDF

We prefer that you copy and paste your message into the body of your email. This ensures your information can be quickly and easily read. Word documents and PDFs can often be difficult, and sometimes impossible, to open. Attach hi-res photos If you have photos to illustrate your news, be sure to attach them (rather than wait for a reporter to request them). Photos should be JPGs and need to be sized no smaller than 200 dpi.

Include a description of the artist or act

When sending information about an upcoming concert, dance performance, art show or other event, be sure to include a line or two describing the artist or performer. This can be as simple as mentioning the genre of the music or the style of art. A short bio is also helpful.

Send your news in advance

To be included in calendar listings, be sure to send your information at least two weeks in advance of the event. If you can, send it three weeks in advance, as events are entered into our calendar on a first-come, first-served basis.

Letters to the Editor

Click here for the submission form or if you prefer sending an email via your email client, you may send an email to [email protected]. Additionally, if you wish to send a fax for Letters to the Editor, you may send it to (207) 791-6920.

Birth announcements

To submit a birth announcement, print and fill out this form and return it to us (instructions are included on the form).

Place an Obituary or In Memoriam

You may submit an obituary to the Portland Press Herald/Maine Sunday Telegram or the Times Record four ways:

EMAIL (preferred): [email protected]; [email protected]
FAX (Monday-Friday only): 207.828.8196
MAIL / WALK-IN (Monday-Friday only):
Portland Press Herald/Maine Sunday Telegram
Attn.: Obituaries
295 Gannett Dr.
South Portland, Maine 04106
PHONE: 207.791.6191 (NOTE: We do not accept submission over the phone.)

Times Record obituaries are now processed through our South Portland facility.

We accept obituaries from funeral homes, family members and friends. However, those submitted by non-funeral directors MUST be verified by a death certificate, or by a funeral home or cremation service. When submitting, please provide your name, telephone number and address, as well as a death certificate or contact information for the funeral home or cremation service handling the arrangements. All information must be provided in order to continue with publication.

Charges for obituaries will be provided after submission and review by our staff. Out-of-state funeral homes and private party submissions will require credit card payment before the obituary will be printed.

Obituaries run in all Portland Press Herald/Maine Sunday Telegram or Times Record editions. For the Press Herald/Telegram, featured obituary passages may be chosen at no extra charge. This will run in addition to the paid obituary and will be selected and written by our editorial staff.

“Services and Calling Hours” are provided at no charge, whether or not an obituary is purchased.

Hours of operation are:
Monday – Saturday 9 a.m. to 5 p.m. (Press Herald/Telegram deadline is 4 p.m.; Times Record deadline is noon for the next day’s publication)
Sunday 1 p.m. to 5 p.m. (same deadlines)

Everything, including payment, must be received by 5 p.m. daily for the next day’s publication.

In Memoriams for the Portland Press Herald/Maine Sunday Telegram can be submitted to the information listed above.

In Memoriams for the Times Record are handled directly through the Times Record office in Brunswick or you may call (207) 729-3311 or email [email protected]

For an obituary or In Memoriam to run in The Forecaster, American Journal or Lakes Region Weekly, please contact Natalie Ladd at (207) 781-3661 or [email protected]

Copyright Permission

All material in the Portland Press Herald, Maine Sunday Telegram, on their respective websites and on is copyrighted by law.

Anyone interested in obtaining copyright permission to reprint or copy our content in a non-linked format, copyright permission must be obtained.

We do allow Web sites to post URL links to our site for free and without copyright permission. Please do not paste our material into your site without permission.

Get permission to publish content from our newspapers or websites by emailing [email protected].

Go to Copyright Clearance Center and search for our products to obtain prices and restrictions.