Contact

To purchase a new subscription or to connect your account for digital access visit myaccount.pressherald.com

Home Delivery Help & Services

If you need to report a home delivery problem, if you need to schedule a vacation hold or need to change information on your account, please use this form to let us know.

Or, you can email us anytime at [email protected] or call 207.791.6000 Monday – Friday from 6am to 5pm or Saturday – Sunday from 6am to noon.

Web, ePaper, mobile & apps

Ask a question or report a problem with our ePaper by emailing us at here or contact us regarding an issue with the mobile app here.

FAQs

Have a question regarding your subscription or any of our products and services? Check here for quick answers to some of the more frequently asked questions: myaccount.pressherald/faqs

General Inquiries

Contact us during business hours (8:30am to 5pm) or leave us a message.
(207) 791-6650
(800) 442-6036 toll free

You can see our staff directory to get a list of staff members who can assist you by category.

Business Address:

Portland Press Herald
295 Gannett Drive
South Portland, Maine 04106

Story Ideas, News Tips & Items, Listings

Send ideas and news tips to [email protected] or call 207.791.6500 during business hours.

Business items should be sent to [email protected]. If applicable, please note which feature your item is related to: On the Move, Business Calendar, Open for Business, Shoptalk or Your Business.
Features items should be sent to [email protected].
Sports items should be sent to [email protected]

If you would like your event listings to be considered for print – and appear on our website – enter them into our online calendar at: calendar.mainetoday.com/events. All are welcome to contribute. Email your questions about listings to: [email protected] or call 791-6455.

Tips on submitting press releases

Email is the best way to share your news with us. Before you hit send, read these tips to make sure you send the complete information to the right person.

Be specific in your subject line

Our reporters often get hundreds of emails each day, so be sure your subject line is clear. If your subject line looks like spam or something without a tie to Maine, there’s a chance your message may be deleted before it’s ever opened.

Include the four Ws

It seems simple, but it’s surprising how often one of these crucial pieces of information is left out of news releases. Be sure to give the who, what, when and where of your event or accomplishment. If you’re promoting an event, please include the ticket price or state clearly that it’s free.

List contact information

Our reporters work on tight deadlines, which means they may have only a few hours to contact you between when they are assigned a story and when they need to file it. In addition to your email and web address, be sure to include a cell phone or other phone number where you can be reached during the day.

Do not send your news as a Word document or PDF

We prefer that you copy and paste your message into the body of your email. This ensures your information can be quickly and easily read. Word documents and PDFs can often be difficult, and sometimes impossible, to open. Attach hi-res photos If you have photos to illustrate your news, be sure to attach them (rather than wait for a reporter to request them). Photos should be JPGs and need to be sized no smaller than 200 dpi.

Include a description of the artist or act

When sending information about an upcoming concert, dance performance, art show or other event, be sure to include a line or two describing the artist or performer. This can be as simple as mentioning the genre of the music or the style of art. A short bio is also helpful.

Send your news in advance

To be included in calendar listings, be sure to send your information at least two weeks in advance of the event. If you can, send it three weeks in advance, as events are entered into our calendar on a first-come, first-served basis.

Letters to the Editor

Click here for the submission form or if you prefer sending an email via your email client, you may send an email to [email protected]. Additionally, if you wish to send a fax for Letters to the Editor, you may send it to (207) 791-6920.

Birth announcements

To submit a birth announcement, print and fill out this form and return it to us (instructions are included on the form).

When placing an Obituary:

First, and foremost, please accept our condolences at this difficult time.

For all publications, we highly recommend letting whatever funeral home assisting you with arrangements do it for you. Most funeral homes will offer this service, often with no additional cost to you. If you are questioning the price a funeral home has quoted for an obituary, it is in most cases accurate, and will likely cost the same if you place it privately.

However, if the funeral home does not offer such a service, you may submit an obituary to any of our newspapers, preferably via email. Please include your name, home address and phone number. Obituaries MUST be verified by a death certificate, or by providing the funeral home or cremation service information for confirmation of passing. Charges for obituaries will be provided after submission and review by our staff. Out-of-state funeral homes and private party submissions will require credit card payment before the obituary will be printed.

We do not take obituaries over the phone or accept obituaries submitted in hard-written form.

OBITUARIES IN THE DAILY PAPERS

Portland Press Herald/Maine Sunday Telegram: [email protected]

Lewiston Sun Journal: [email protected]

Augusta Kennebec Journal: [email protected]

Waterville Morning Sentinel: [email protected]

Brunswick Times Record: [email protected]

Questions regarding obituaries in our daily publications above can be answered by calling 207-791-6191 during our regular business hours, 9 a.m. – 5 p.m., Monday through Saturday. We are closed on Sundays and major holidays.

 

OBITUARIES IN THE WEEKLY PAPERS
please use the following email addresses and/or phone numbers:

Biddeford-Saco-Old Orchard Beach Courier; South Portland – Cape Elizabeth Sentry; Scarborough Leader or Kennebunk Post: Contact: David Clark: 207-780-9002; [email protected]

Southern Forecaster – Ann Duddy, 207-887-1176; [email protected]

Northern/Portland Forecaster – Kerry Rasor; 207-887-1193; [email protected]

Lakes Region Weekly/American Journal – Cyndy Bell: 207-887-1176; [email protected]

Ellsworth American and Mount Desert Islander – Chris Crockett: [email protected]

Coastal Journal – Laurie Walsh: 207-781-2652; [email protected]

Courier Publications – Heidi Brown: [email protected]

IN MEMORIAMS FOR ALL PAPERS

In Memoriams for the Portland Press Herald/Maine Sunday Telegram and the weekly papers can be submitted to the information listed above.

In Memoriams for the Times Record are handled directly through the Times Record office in Brunswick or you may call (207) 729-3311 or email [email protected]

In Memoriams for the Kennebec Journal – Wendy Clement, 207-861-9150; [email protected]

In Memoriams for the Morning Sentinel – Donna Dusty, 207-621-5603; [email protected]

In Memoriams for the Sun Journal – 207-784-5411; [email protected]

Copyright Permission

All material in the Portland Press Herald, Maine Sunday Telegram, on their respective websites and on Mainetoday.com is copyrighted by law.

Anyone interested in obtaining copyright permission to reprint or copy our content in a non-linked format, copyright permission must be obtained.

We do allow Web sites to post URL links to our site for free and without copyright permission. Please do not paste our material into your site without permission.

Get permission to publish content from our newspapers or websites by emailing [email protected].

Go to Copyright Clearance Center and search for our products to obtain prices and restrictions.