AUGUSTA — Central Maine Power Co. is urging its customers to be wary of doorto door energy sales people who may be misrepresenting themselves as CMP employees. The utility is asking the Maine Public Utilities Commission (MPUC) and the Maine Attorney General’s office to investigate the doorto door marketing practices of one energy supplier seeking to enroll customers in the utility’s service area. CMP sought the investigation after receiving many customer complaints about the supplier’s salespeople misrepresenting themselves as working for, or on behalf of CMP, demanding to see copies of customers’ CMP bills, and for providing false and misleading information about energy prices.
“CMP is not affiliated with any energy supplier, and we do not have people going doorto door demanding customers produce their bill,” said Gail Rice, spokesperson for CMP. “We want to warn our customers they are under no obligation to provide account details or any personal information to any sales representative, no matter how persistent or aggressive that representative becomes.”
CMP also sought action from the Attorney General’s office because that agency enforces laws related to deceptive trade practices.
Customers who believe they’ve been subjected to an energy supplier’s deceptive sales practices should call the MPUC at 1-800-452-4699.
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