To the Editor:

At 10:30 a.m. this past Monday, I stood in line at the Brunswick Post Office with 13 other package-bearing folks wait to be served.

There was one clerk on duty with a complicated transaction on her hands and no other clerk to help out.

On the counter was a bell marked “ring for service,” so I rang it, thinking that another clerk might emerge to help out. Instead, the one clerk on duty told those of us in line that there was no one else to help her and she snatched away the bell so no one else could ring it.

The USPS encourages us to “mail early,” but on an early day with a long line and one clerk, it doesn’t seem that the Brunswick Post Office is getting off to a helpful start.

Unfortunately, this seems to be a pattern at the Brunswick Post Office.

On Monday, I drove to the Freeport Post Office and found three of the four windows open for business, lines moving smoothly, and the clerks friendly and helpful.

For a long while, many of us have observed that the Brunswick Post Office has a management and morale problem. The front desk is frequently understaffed and clerks seem unhappy and beleaguered.

In my opinion, Brunswick deserves better.

Gary Aldridge
Brunswick