Commissioner Mayhew says there must be ‘a significant turnaround’ within a matter of weeks.

A new contractor says it’s recovering after many drivers quit over lower reimbursement rates.

Because drivers can earn mileage for several at once, methadone patients almost always get rides.

The state questions totals reported by companies running the system.

Despite thousands of complaints, a top official says it’s too early to cancel company contracts, and that MaineCare is pressing for fixes.

A lawmaker who has received some of the 2,000-plus complaint calls says they are ‘heartbreaking.’

Parker Blanchard, 25, is declared dead in his third-floor apartment while other tenants escape.

Those who provide rides have to track complaints and limit them to one percent of their clients or less.