PHIPPSBURG — Sebasco Harbor Resort announced Thursday that it has received a 2014 TripAdvisor Certificate of Excellence.
The award, given annually by the world’s largest travel site, recognizes hospitality excellence and is given to establishments that consistently achieve outstanding traveller reviews on TripAdvisor. Certificate of Excellence recipients are located all over the world and represent the top 10 percent of businesses listed on the site.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm that takes into account review ratings. To qualify, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months, a business’ tenure, and popularity ranking on the site.
“Winning the Certificate of Excellence is a true source of pride for our entire team,” said Sebasco Harbor Resort managing partner Michael Lynch. “We’d like to thank all of our guests who took the time to complete a review on TripAdvisor. There is no greater seal of approval than being recognized by one’s customers.”
“TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence,” said Marc Charron, president of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most — their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”
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