ARLINGTON, Va.— ESPN suspended reporter Britt McHenry on Thursday after a video surfaced of her insulting a towing company clerk’s intelligence, job and appearance.

ESPN spokesman Josh Krulewitz said in a statement that McHenry has been suspended for a week. McHenry, a Washington-based reporter for the sports network since March 2014, took to Twitter to apologize.

“In an intense and stressful moment, I allowed my emotions to get the best of me and said some insulting and regrettable things,” she tweeted Thursday. “As frustrated as I was, I should always choose to be respectful and take the high road. I am so sorry for my actions and will learn from this mistake.”

Advanced Towing Co. said in a statement Friday afternoon that neither the clerk nor the company wanted McHenry suspended or terminated.

“Ms. McHenry is our neighbor, and, as she said, to paraphrase, made remarks that were out of line. She is human and errors in judgement can be made in the heat of the moment,” said the statement.

The statement also said the clerk, identified only as Gina, is a single mother of three “who works a difficult job” to provide for her family and “Gina holds no ill will toward Ms. McHenry.”

In a Twitter exchange with earlier this month, McHenry said her vehicle was towed from the lot in front of the Arlington restaurant where she ate dinner.

The edited video posted this week to LiveLeak claims to show McHenry berating the clerk on April 5 with gems like: “Maybe if I was missing some teeth, they’d hire me, huh?”

– The Associated Press