AUGUSTA (AP) — Utility regulars say they’ll look into Central Maine Power customer complaints about skyrocketing bills and poor service.
The Bangor Daily News reports the Maine Public Utilities Commission on Tuesday says it will start gathering information about CMP’s metering, billing and customer communications.
Utility regulators say they’ve received at least 100 customer complaints since January. They say apparently high bills could be caused by a recent cold snap, the October wind storm and electricity supply price increases.
CMP spokeswoman Gail Rice said the utility is aware of complaints and is working to answer questions and address instances of overcharged customers.
The Times Record Sustaining Sponsor
We believe a community must be informed to thrive. bowdoin.edu
Comments are not available on this story. Read more about why we allow commenting on some stories and not on others.
We believe it's important to offer commenting on certain stories as a benefit to our readers. At its best, our comments sections can be a productive platform for readers to engage with our journalism, offer thoughts on coverage and issues, and drive conversation in a respectful, solutions-based way. It's a form of open discourse that can be useful to our community, public officials, journalists and others.
We do not enable comments on everything — exceptions include most crime stories, and coverage involving personal tragedy or sensitive issues that invite personal attacks instead of thoughtful discussion.
You can read more here about our commenting policy and terms of use. More information is also found on our FAQs.
Show less