The Taxpayer Advocate Service is a program of the Internal Revenue Service that provides taxpayers with assistance on tax problems that have not been resolved through normal channels.
Each state has at least one local taxpayer advocate, who is independent of the local IRS office and reports directly to the National Taxpayer Advocate. The goals of the Taxpayer Advocate Service are to protect individual and business taxpayer rights and to reduce taxpayer burden.
The Taxpayer Advocate works on behalf of a taxpayer by ensuring that taxpayer problems are promptly and fairly handled and by identifying issues that create problems for taxpayers.
The Taxpayer Advocate Service also brings taxpayer issues to the attention of the IRS and making legislative proposals when necessary.
To reach the taxpayer advocate in Maine, call 622-8528, or send a letter to the Taxpayer Advocate at 68 Sewall St., Room 313, Augusta, ME 04330. You can also call the national Taxpayer Advocate Service toll-free phone number at (877) 777-4778.
The Taxpayer Advocate Service is an independent organization within the IRS whose employees assist taxpayers who are experiencing economic harm, who are seeking help in resolving tax problems or who believe that an IRS procedure is not working as it should.
You may be eligible for Taxpayer Advocate Service assistance if you are experiencing economic harm or significant cost, you have experienced a delay of more than 30 days to resolve your tax issue, or you have not received a response or resolution to the problem by the date promised by the IRS.
The Taxpayer Advocate Service is free, confidential, tailored to meet your needs and is available to both businesses and individuals. Advocates know the tax system and how to navigate it.
If you qualify, you will receive personalized service from a knowledgeable Advocate who will listen to your situation, help you understand what needs to be done and stay with you every step of the way until your problem is resolved.
Your assigned case advocate will also listen to your point of view and will work with you to address your concerns. You can expect the advocate to provide you with an impartial and independent look at your problem, timely acknowledgment of your issue and updates on the progress of your case.
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