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Posted inTimes Record Opinion

Peter Funt: Come on, Amazon, make service a prime concern

Dear Jeff Bezos: Here’s what Amazon emailed me after a relatively small matter developed into a giant headache: “Your feedback is helping us build Earth’s Most Customer-Centric Company.” That’s a heck of a line, and until now I thought it was true. I’ve written columns praising your company for its top-notch customer service when, for […]

Posted inTimes Record Opinion

Commentary: Are COVID-19 boosters ethical, with half the world waiting for a first shot?

Should countries that can afford COVID-19 booster vaccines offer them to residents if scientists recommend them? The director-general of the World Health Organization, Tedros Adhanom Ghebreyesus, has made his position clear, calling for countries to impose a moratorium on boosters until 10% of people in every country are vaccinated. His plea comes amid mounting concerns […]