Thursday, April 24, 2014
Brendan Farrington and Jay Reeves / The Associated Press
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Passengers from the disabled Carnival Triumph cruise ship arrive by bus at the Hilton Riverside Hotel in New Orleans on Friday.
Veronica Arriaga, of Angleton, Texas, a passenger from the disabled Carnival Triumph cruise ship, holds a sign referring to the red biohazard bags used as toilets, as she arrives at the Hilton Riverside Hotel in New Orleans on Friday.
"I'm feeling awesome just to see land and buildings," said Ferguson, who was in a white robe given to her aboard to weather the cold nights. "The scariest part was just not knowing when we'd get back."
As the ship pulled up, some aboard shouted, "Hello, Mobile!" Some danced in celebration on one of the balconies. "Happy V-Day" read one of the homemade signs made for the Valentine's Day arrival and another, more starkly: "The ship's afloat, so is the sewage."
A few dozen relatives on the top floor of the parking deck of the terminal were waving lights at the ship as it carefully made its way alongside. Those about were screaming, whistling and taking pictures.
Hundreds gawked from dockside at the arrival at the Alabama cruise terminal in Mobile, the state's only seaport, as the Triumph docked.
Taxis were lined up waiting for people, and motorists on Interstate 10 stopped to watch the exodus of passengers from the cruise ship.
Some still aboard chanted, "Let me off, let me off!"
It took six grueling hours navigating the 30-odd-mile ship channel to dock, guided by at least four towboats. Nearly 900 feet in length, it was the largest cruise ship ever to dock at Mobile.
In texts and flitting cellphone calls, the ship's passengers described miserable conditions while at sea.
Buses left the terminal over several hours. Up to 100 had been reserved to carry passengers either on a seven-hour ride to the Texas cities of Galveston or Houston or a two-hour trip to New Orleans.
Galveston is the home port of the ill-fated ship, which lost power in an engine-room fire Sunday some 150 miles off Mexico's Yucatan peninsula. It was the end of a cruise that wasn't anything like what a brochure might describe.
Carnival CEO Gerry Cahill apologized at a news conference and later on the public address system as people were disembarking.
"I appreciate the patience of our guests and their ability to cope with the situation. And I'd like to reiterate the apology I made earlier. I know the conditions on board were very poor," he said. "We pride ourselves on providing our guests with a great vacation experience, and clearly we failed in this particular case."
Passenger Ferguson said crew members tried to make the situation bearable.
"They did their best to keep our spirits up," she said.
Joseph and Cecilia Alvarez of San Antonio said some passengers passed the time by forming a Bible study group.
"It was awesome," he said. "It lifted up our souls and gave us hope that we would get back."
While the passengers are headed home, Triumph will head to a Mobile shipyard for assessment.
Earlier Thursday — four days after the 893-foot ship was crippled in the middle of the Gulf of Mexico — the passengers and crew suffered another setback with towline issues that brought the vessel to a dead stop for about an hour just as it was getting close to port.
As the vessel drew within cellphone range Thursday, passengers vented their anger.
In a text message, Kalin Hill, of Houston, described deplorable conditions over the past few days.
"The lower floors had it the worst, the floors 'squish' when you walk and lots of the lower rooms have flooding from above floors," Hill wrote. "Half the bachelorette party was on two; the smell down there literally chokes you and hurts your eyes."
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Weary passengers from the disabled Carnival Triumph cruise ship arrive by bus at the Hilton Riverside Hotel in New Orleans on Friday.