Bangor Savings Bank wins customer service honor
Market analysis firm J.D. Power & Associates has named Bangor Savings Bank a “2014 Customer Champion.” It was one of just 50 companies nationally to earn the customer service honor, the bank said Tuesday.
According to California-based J.D. Power, the firm evaluated more than 600 brands for the distinction. Winners were chosen based on five “P” categories: people, presentation, process, product and price.
Feds closing investigation of Ford engine problem
The federal government is closing an investigation into 1.6 million Ford vehicles that can lose engine power after Ford agreed to a remedy.
The yearlong investigation involves Ford Escape and Mercury Mariner SUVs and Ford Fusion and Mercury Milan sedans from the 2009 through 2013 model years.
Some of these vehicles can suddenly lose power because of material buildup in the electronic throttle bodies. While the engines don’t stall, vehicle speeds can drop as low as 5 miles per hour. Three accidents and one injury have been reported. The new software won’t fix the issue, but it will allow affected vehicles to travel at least 40 miles per hour in what is known as “limp home mode.”
Tight supply helps boost home prices
U.S. home prices rose in January after three months of declines as a tight supply of properties likely supported prices despite slower sales.
Real estate data provider CoreLogic said Tuesday that prices rose 0.9 percent in January after dipping 0.1 percent in December. Over the past 12 months, home prices have risen 12 percent, the biggest year-over-year gain in more than eight years.
Facebook reportedly in talks with drone maker
Facebook is in talks to buy Titan Aerospace, a maker of solar-powered drones, to step up its efforts to provide Internet access to remote parts of the world, according to reports from technology blog TechCrunch and financial news outlet CNBC.
Both websites cited anonymous sources who are familiar with the deal and put a purchase price at $60 million.
Facebook spokesman Tucker Bounds said Tuesday that the company does not comment on rumors and speculation.
– From staff and news services
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