Michael Roy has beenrecognized for his consistent prioritization of resident well-being at Piper Shores in Scarborough. Courtesy photo

Michael Roy, a certified nursing assistant with Piper Shores, has received the Excellence in Long-Term Care Award from the Maine Health Care Association and the Maine Long-Term Care Ombudsman Program. The annual award celebrates the best and the brightest in Maine’s long-term care community and honors their dedication and commitment to making a positive difference in the lives of their residents across the long-term care continuum, according to Piper Shores, which is a nonprofit lifecare retirement community.

“Michael is an extraordinarily dedicated CNA,” said Phil Jean, Piper Shores CEO. “He consistently prioritizes the well-being of our residents and approaches every situation with a sense of calm, empathy, and grace, establishing strong and trusting relationships with residents and their families. This level of commitment and caring exemplifies Piper Shores mission and values”

Roy began working at Piper Shores in 2009 after making a career change. He loves his work and feels valued by the residents he serves. He pays meticulous attention to detail when providing care, never rushing, and treating each resident as an individual with a unique story and specific needs, according to Piper Shores.

This compassion and empathy extend beyond his assigned residents to all residents at Piper Shores, according to the facility. A recent example highlighted his extraordinary ability to connect with a new resident struggling to adjust. He sat with that person, listened quietly, and validated their emotions, calming the situation and building trust through empathy. In mere minutes, Roy transformed a difficult day for both the resident and their family, turning an angry resident into a new friend.

Comments are not available on this story.