May 12, 2013

Why do hospital costs vary so widely?

Industry leaders try to answer that question after last week’s release of new data, but they caution that ‘almost nobody pays those prices.’

By Jessica Hall
Staff Writer

(Continued from page 1)

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The lowest and highest hospital charges for three procedures:


The Aroostook Medical Center, Presque Isle: $55,425

Cary Medical Center, Caribou: $22,870


The Aroostook Medical Center: $62,029

Mercy Hospital, Portland: $20,496


Inland Hospital, Waterville: $18,978

Central Maine Medical Center, Lewiston: $8,720

As a rural hospital, Aroostook has a high population of government-covered patients. Medicare and MaineCare pay lower rates than many hospital costs.

"What hospitals do in order to make up the low cost paid by the government is cost-shift to other payers," Sandstrom said.

Aroostook also provides some services that lose money, such as dialysis services and a hospital-based ambulance service for 16 communities, Sandstrom said.

"We have to charge in other areas to subsidize the money-losing areas," Sandstrom said.

Mer Doucette, chief financial officer of Eastern Maine Medical Center, said he agreed that it must be maddening for the average consumer to see a wide range of charges for the same procedures or hear that hospitals charge higher prices for one service to offset losses in another.

"On the surface, it looks outrageous," said Doucette, who emphasized that hospital pricing policies are complex and hard to explain.

Overall, Eastern Maine Medical Center sets its prices to maintain a 3 percent profit margin, Doucette said. That compares with profit margins as high as 10 percent or 20 percent at for-profit hospitals.

"Individual hospitals set individual prices and they were set years ago. They get bumped up every year," Doucette said. "There is no industry standard that if you get something for $1, you charge $3 for it. There is no standard pricing regulation."

Within each category of the 100 most common procedures, a range of issues plays into pricing, such as the severity of sickness of the patient, the length of time in the hospital, the amount of free care provided at that hospital, the percentage of government-covered patients at the center and the labor rates for that market, Doucette said.

Since hospitals get paid lower rates from government programs such as Medicare and MaineCare, they offset that by charging higher rates to insurers and private-pay customers.

"This is very old news. The hospital chargemaster rates and the real payments have been disconnected since the 1960s," sad Phil Kalin, president and chief executive for the Center for Improving Value in Health Care in Colorado. "But transparency is good for all the different stakeholders. Sunlight's a great disinfectant."

Joe Ditre, executive director for Consumers for Affordable Health Care, said patients might not understand all the variables that affect hospital pricing, but they will get the general idea.

"Consumers and small businesses can start demanding some lowering of prices," Ditre said. "You're not going to negotiate prices when you're in an emergency room or on a gurney, but for consumers with high-deductible plans, they might now try to ask for better rates."

Nancy Morris, communications director for the Maine Health Management Coalition, said the data on hospital charges are a first step to more consumer power.

"A taboo has been broken, so now more and more health care data may follow," Morris said. "But cost is a very poor indicator of the safeness and effectiveness of health care. Price is one thing, but quality is another."

The Medicare database also has limited information on the top 100 procedures for the population served by Medicare, which is generally over 65 years. Services such as maternity and neonatal care, for example, are not included.

Morris urged consumers to check multiple databases on quality statistics when weighing where to get procedures. She suggested;; and

"There is more information out there about what Target sells than the information you can get about care for your newborn or care for your parents," Morris said.

Even savvy consumers who examine prices and quality data may not have much choice in where they get care. Often, patients go where their doctor has hospital privileges.

That is beginning to change, though. Patients are starting to shop around or look for ways to lower their co-payments by going to certain doctors in their networks, Sandstrom said.

Plus, payment systems are changing to compensate hospitals based on a patient's health outcome rather than a fee for each service provided.

"The whole delivery model is changing," Sandstrom said. "We're providing care to keep people healthier and away from emergency departments. It's in the very early stages of change, but we're getting there."

Jessica Hall can be contacted at 791-6316 or at:


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