WATERVILLE — When the Nitty Gritty Dirt Band played at the Waterville Opera House in October 2013, guitar, banjo and fiddle player John McEuen said the acoustics were the best he’d experienced in 47 years of live performances.

It’s been two years since the completion of a $5 million renovation project at the venerable hall that included the improved acoustics, new balcony seating, new flooring, restored woodwork, new technical equipment, a new set shop, dressing rooms and a 2-ton freight elevator that goes directly to the stage.

The opera house now has performances every weekend and in 2014 met all of its financial obligations – breaking even, in other words – said marketing and development director Dick Dyer.

“The numbers are all going in the direction we want them to,” he said. “It’s enhancing, from an artistic perspective, the quality of life; but also from an economic perspective, using a facility like this to generate an economic impact in downtown and central Maine.”

It’s not just an 800-seat concert hall for theater, dance, standup comedy, live music and film, Dyer said, the Waterville Opera House is also a listening room.

“The audiences have come to expect … the quality of the acoustics here. With the renovations, we took the acoustics in this hall to a B-plus,” he said. “To put that in perspective, there is only one theater in New England – that’s the Wang Theater in Boston – that is higher than that acoustically.”

HEARING WHAT PEOPLE WANT

The key to the success of the Waterville Opera House as a listening room, Dyer said, is also listening to the community – hearing what people want to see on stage.

“What does the community want in the way of performing arts?” he said. “When I looked at who our demographic really is – who are we trying to reach – if you go half an hour from here, there’s roughly 187,000 people.

“Who is in central Maine? … I want to hear from people what they want, not just what we think they want.”

Dyer said local people seem to love community theater and prefer that over bringing in touring theater companies.

Before renovations were completed in February 2013, the opera house averaged about 50 audience-attended events per year. In 2014 and looking forward to this year, Dyer said that number has tripled to about 160 shows a year. He added that the opera house is attracting people from out of the immediate area for shows that are high-quality and affordable.

Those shows will include eight to 12 concerts produced by former Waterville city councilor and promoter Erik Thomas in collaboration with the State Theatre in Portland. Upcoming shows will include performances by The Charlie Daniels Band, Los Lobos and a popular entertainer whose name cannot be released until Tuesday, when the national tour is announced, Thomas said.

‘A MORE INTIMATE SHOW’

Thomas said the musical choices for the coming year will be as eclectic as the other performances at the opera house, which include the comedic play “The Kitchen Witches” this coming weekend, Paula Poundstone’s return to the Waterville stage, and live and encore high-definition feeds from the Metropolitan Opera in New York.

“I have never really looked at a genre – it’s more of what agents approach us with. I have certain acts in mind, for sure,” Thomas said.

Thomas in the past has booked the legendary Taj Mahal, bluesmen Robert Cray and Keb’ Mo’, Great Big Sea, Bela Fleck, Richard Thompson and singer-songwriter Patty Griffin.

He said agents approach Lauren Wayne, general manager at the State Theatre and Port City Music Hall in Portland, with performance offerings, and they take it from there. They have to determine if there is a market for that particular act in the Waterville area. Thomas said the entertainment market in central Maine is strong both in the winter, when the colleges are in session, and in the summer, when visitors come for vacations.

“A lot of those summer people, they’re used to paying a lot more in New York or Boston,” he said. “The amount that an act charges also is based on the market. Somebody like Patty Griffin is going to be paid a lot more for a show in Boston than she is for a show in Waterville, but they’re going to get a more intimate show here.”

Wayne said there is an appeal for artists to come to Waterville to perform.

“I’m psyched that Erik’s up there – and that’s the only reason we’d be doing shows up there because he knows the market, he’s a good promoter and it’s helped us to get things going up there. It’s working out really well,” Wayne said.

She said from what she has seen, the opera house is operating with a good business model.

“I think they’re doing great. It’s a beautiful venue and it sounds great, but it’s hard to be profitable in smaller markets if you’re just doing concerts,” she said.