November 14, 2013

A Word with the Boss: Camden Harbour Inn owner’s attention to detail pays

Raymond Brunyanszki leads the hotel to membership in the exclusive Relais & Chateaux association.

By Edward D. Murphy emurphy@pressherald.com
Staff Writer

(Continued from page 2)

click image to enlarge

Raymond Brunyanszki’s Camden Harbour Inn in Camden now belongs to the exclusive Relais & Chateaux association.

John Ewing/Staff Photographer

Q: Why is joining the group so sought after?

A: It’s a group of independently owned hotels that provide a unique experience. Relais & Chateaux decides if you can become a member. If they allow you, you have access to their marketing and they have a huge following. It’s extremely difficult to become a member of Relais & Chateaux. They allow you to be you, but they do look at how your services are performed and how your culinary (operation) is performed. They go much deeper into your operation and they look super, super-detailed. They asked 18 properties to not be a member any more this year because they didn’t think they were working out. I just joked last week that now it becomes difficult – we became a member, now we have to stay one, now the pressure is really on. 

Q: What’s next for the inn? 

A: We are looking into expanding and adding more rooms. We are in the process of talking to architects and would love to see some other amenities here, especially for the winter business. We have some (spa) treatment rooms, but we’d like to have more things like that. We’re also looking if there are other properties available, but it took us three years to find this one and what we love is the unique location of the property and the size of the property. So if we were to buy something else, it would need to make sense and have a similar feeling. Basically, every year we’ve done something and we’re here for the long run, not to make a quick dollar. We want to continue to build one of the best properties in the United States here. 

Q: Where do you like to go on vacation yourself?

A: I’ve lived in Thailand and I love to go back to Thailand once a year. With the business I’m in, hospitality, you learn so much there. They’re far ahead of how to perform services and you see new design concepts as well. I’ve always been like that, since I was 16 – if I was in a city, I wouldn’t look at a monument, I’d go into a hotel and look at what the lobby looks like. I was in Paris recently and stayed in (Le Royal Monceau) Raffles and was so impressed by the hotel, so I would go back to the hotel. I like Paris, but for me I would go back for the hotel.

Edward D. Murphy can be contacted at 791-6465 or at:

emurphy@pressherald.com

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