Computer Support Technician

Influence and innovation. It’s why MaineToday Media, Inc. sets the media agenda in Maine with our top-notch print and digital publications. Are you a MAC and Windows operating systems support guru? Do you enjoy troubleshooting and resolving issues- from routine to complex- and leaving your end users smiling and appreciative? Our IT team supports nearly 375 users across five locations. We have an immediate opening for a full time Computer Technician. This position is based out of our Portland, Maine office, working nights.

This is an excellent opportunity to showcase your IT help desk expertise in an extremely deadline-driven environment. The successful support tech will have excellent people skills; the ability to effectively communicate technical issues to a diverse user audience; demonstrates excellent troubleshooting, follow through and professional judgment; has experience supporting MS Office 365 and mobile device users (Apple and Android). You must be able to work some varying shifts and be able to travel to other locations when necessary.

Qualified candidates will have at least 3+ years in a help-desk role; thrive in a fast-paced, deadline-driven environment; apply sound troubleshooting judgement and escalate issues when necessary; provide courteous and professional customer service; and be able to work independently.

The media business is a fast-paced, collaborative environment, and staff are expected to handle multiple assignments and problem solve quickly and efficiently. Performing well under deadline, balancing priorities and communicating effectively with staff and others are essential skills.

Apply online by clicking the job title below.  Please submit cover letter and resume.

Computer Support Technician

MTM is an EEO employer

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